Dentrix Ascend

Dentrix Ascend is an office management software suite developed for dental offices. This program allows you to create patient accounts, manage records, make appointments, generate invoices, take payments and much more. The program is web-based, which means that it can be used on any computer with an adequate internet connection.

Main Features

Dentrix Ascend is an all-in-one office management tool specifically built for dental offices. Doctors will find it easy to insert their notes and to generate treatment plans for patients. This can involve extracting teeth, setting fillings, putting on crowns and much more. The program has all the most common dental procedures already loaded into the treatment planner.

Receptionists will find it simple to make appointments and to balance the doctor's schedule. Not only that, but Dentrix Ascend also takes payments, generates invoices and can connect directly to insurance. This makes it simple to collect money from both patients and insurance companies.

In general, this program can help with all facets of the office.

Web-Based Interface

Many programs are moving to a web-based interface for convenience. In the past, programs were installed directly to a hard drive. The problem with this is that you normally need a specific operating system and enough space for the program. A web-based system operates through the internet.

This means that you can use Dentrix Ascend from nearly any computer. Not only that, but you can easily switch from one computer to the next without losing your progress. Many medical offices will find this useful.

Simple Controls

If you have used medical office management tools before, then you know that some of them are very difficult to control. Some make it hard to switch between different menus and the navigation might be vague. The good news is that Dentrix Ascend is quite easy to navigate.

Every menu and tool is clearly labeled. While it might take a few days to master the system, you can confidently use it as soon as you sit down. Even those who are just starting to use medical management tools will have no problem using this software. While it's easy to use, the menus are comprehensive and you should have no problem doing your job without being limited by the program.

Invoice Problems

Most of the tools work properly, but there has been one that is consistently criticized. Nearly every medical office takes insurance payments and there will be times when patients pay too much. Normally reimbursing their money is easy. The problem with Dentrix Ascend is that there are only a few ways to report this. For example, the easiest way is to report that the patient overpaid. This might create insurance problems later on your end.

It seems that this is being worked on, but it's only problem that many users have complained about.

Pros

• This comprehensive program makes it easy to run the entire office.
• Includes many tools for exam notes, treatment plans, schedule, invoicing and more.
• Connects to insurance for easy payments and reporting.

Cons

• Some users complain about invoicing tools when patients pay too much.